Refund policy

Returns, Exchanges and Discounts:

No-nonsense returns and refunds policy its ok to change your mind

  • We will be happy to provide you refund as store credit in case you are not satisfied with your purchase  valid for 30 days.
  • Please be aware that under no circumstances will any requests for cash back or credit card refund will be entertained.
  • Your store credit will be processed within 7 working days.
  • The request for product return should be placed within 14 working days from date of product received.
  • We can only accept returns of products that have not been tampered with and remain in the original packaging.
  • The product being returned should be unused, unworn and free from makeup and perfume.
  • Item(s) cannot be returned or exchanged if the care label has been cut/removed.
  • The product being returned should be the same as the product sent.
  • The product being returned should not be damaged
  • All items are thoroughly inspected before any action is taken.
  • The product can only be exchanged once as per policy.
  • In case of returns any charges incurred - including courier and shipping charges- are not included and will have to be borne by the customer.
  • Please note that we DO NOT offer store credit  for shipping and COD charges, only the value of the goods when purchased.
  • Shipping & Handling fees are non-refundable.
  • We reserve the right to return any item that does not comply with our return policy.
  • Products bought during sales and with discounts cannot be exchanged or returned.
  • No discounts codes and coupons can be utilised during sales period even if they are valid.