Returns, Exchanges and Discounts:
No-nonsense returns and refunds policy its ok to change your mind
- We will be happy to provide you refund as store credit in case you are not satisfied with your purchase valid for 30 days.
- Please be aware that under no circumstances will any requests for cash back or credit card refund will be entertained.
- Your store credit will be processed within 7 working days.
- The request for product return should be placed within 14 working days from date of product received.
- We can only accept returns of products that have not been tampered with and remain in the original packaging.
- The product being returned should be unused, unworn and free from makeup and perfume.
- Item(s) cannot be returned or exchanged if the care label has been cut/removed.
- The product being returned should be the same as the product sent.
- The product being returned should not be damaged
- All items are thoroughly inspected before any action is taken.
- The product can only be exchanged once as per policy.
- In case of returns any charges incurred - including courier and shipping charges- are not included and will have to be borne by the customer.
- Please note that we DO NOT offer store credit for shipping and COD charges, only the value of the goods when purchased.
- Shipping & Handling fees are non-refundable.
- We reserve the right to return any item that does not comply with our return policy.
- Products bought during sales and with discounts cannot be exchanged or returned.
- No discounts codes and coupons can be utilised during sales period even if they are valid.